Retirement Life Solutions

Expertise in retirement living

 

 

PRIVACY

Retirement Life Solutions Pty Ltd

ABN 77 113 535 354.

Introduction

This Policy has been prepared by Retirement Life Solutions Pty Ltd  ACN 113 535 354. The policy sets out how Retirement Life Solutions Pty Ltd collects, stores and uses the personal information of our Clients and explains

o       What kind of information is collected

o       How it is collected

o       How it is managed

o       And stored

o       How it is used

o       How you can access and update information relating to you

Scope of this Policy

This policy applies to information collected from persons whom Retirement Life Solutions Pty Ltd deals with in the ordinary course of its’ business, mainly Clients or potential Clients.

Legislation & Standards

Retirement Life Solutions Pty Ltd  is committed to protecting the privacy of all of its clients in accordance with all applicable laws and standards.

This Policy is intended to comply with the requirements of relevant Australian legislation, namely the Privacy Act 1988 (Cth)

The rights given to persons under this legislation are described below.

The Collection of Personal Information.

What kind of Information is Collected?

Retirement Life Solutions Pty Ltd initially collects and holds information regarding its Clients or potential Clients. This information includes the person’s name and address and other details describing the person. Similar details of any spouse or family member are treated in the same manner as that of the Client.

The personal information may include a person’s:

o       Name, address & telephone number

o       Email address

o       Age

o       Family particulars & contacts

o       Health details

How is it collected?

The information collection process usually begins when an initial enquiry is made to Retirement Life Solutions Pty Ltd

How is it stored & managed

Some information is transferred and stored electronically in a computer data base managed by Retirement Life Solutions Pty Ltd . Other parts will be held in paper form, until it is entered on the data base.

Both paper files and electronic files will be cleared regularly of unused or outdated information.. All information will be kept as long as it is necessary for its proper use by Retirement Life Solutions Pty Ltd , or as permitted by law.

How Retirement Life Solutions Pty Ltd uses personal information

Retirement Life Solutions Pty Ltd uses personal information contained in its files and records and computer data base primarily for the following purposes:

o       Managing and administering the business data base

o       Meeting its obligations to Government Authorities

o       Corresponding with existing and potential Clients

In addition, Retirement Life Solutions Pty Ltd may also utilise some of the information held in its databases for secondary purposes including planning and statistical analysis.

Restriction on Access

No persons other than Retirement Life Solutions Pty Ltd and its employees, agents and contractors are authorised to access any information held by Retirement Life Solutions Pty Ltd.

All persons who are permitted by Retirement Life Solutions Pty Ltd to have access to the information are required to maintain confidentiality and to comply with relevant privacy laws and this policy.

Information Accuracy

Retirement Life Solutions Pty Ltd is committed to taking all reasonable steps to ensure that the information held is accurate and secure.

Access to and Updating of Personal Information

If you wish to review or update information about you held by Retirement Life Solutions Pty Ltd, you are invited to contact:

Retirement Life Solutions Pty Ltd

PO Box 1126

Camberwell 3124

Telephone: 03 9811 9906

Facsimile:  03 9882 3871

Email: info@retirementlifesolutions.com.au

Retirement Life Solutions Pty Ltd recognises the importance of protecting the privacy of personally identifiable information collected about the Clients of Retirement Life Solutions Pty Ltd and other persons. You may obtain further information on privacy matters, including the Privacy Act, the National Privacy Principles by visiting:

www.privacy.gov.au